AO
Andreas O

1 reviews | Active since Mar 2010

15 Mar 2016, 14:07

The worst reply I have ever received .

Reply from Takealot. <br> \Mar 15, 13:54 <br> Good day Andre<br> Thank you for your mail!<br> The items listed on our site are taken directly from the stock files of our suppliers and we have unfortunately received the incorrect data from our suppliers. <br> At this stage we are unable to confirm as to whether any of our registered suppliers will be stocking the item in the near future. <br> However, feel free to check our site for updates as new products are added on a regular basis. <br> Apologies that we could not be of more assistance to you.<br> Please feel free to contact us should you have any further queries. <br> Kind Regards<br> Lusanda Ncobo<br> [Email Removed]<br> ***\"<br> Perhaps someone could follow up with Kreepy Crawly or this too difficult .<br> "

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Replies (1)
takealot.com
takealot.com's reply16 Mar 2016, 08:09
Official
Hello AndreasO,

We are terribly sorry that we were unable to fulfill your order due to the supplier stock inaccuracy on our system.

We take full responsibility for this error and we are looking into systems improvements to prevent this from happening again in the future.

We have looked into this matter and our complaints team has sent you an email with a few options you can choose from as a replacement. We will await your response before further action is taken.


Regards
Takealot.com