The worst customer service EVER!!!!!

On the 13th of December 2022, i ordered items from them, weights for my son for xmas and 18 small dip jars which forms part of my gifts for my family members to take home. The weights was delivered on the 20th of December 2022, but not the jars. I asked the delivery guy why there is only one box and he advised me that they only got the one box to deliver. I immediately checked the app and it said that my whole order was delivered! I then logged a call for the missing items. Received an email and responded with the info that was asked of me.

I never received a response from that person again. The next day i called, i was promised it will be looked into and they will get back to me. No feedback again! I AGAIN gave takelot a call, this time i was told that my items was damaged and they had to send it back and this person notified me that they will esculate the issue so that i can receive my goods in time for christmas.

Then i received an email to say it is out for delivery. Yesterday on 23 December 2022 i contacted them again, because nothing was delivered as promised! This agent told me that she will help me and that i will get my items in time. After we spoke for a 3rd time on the phone, she requested i give her a half an hour to get me feedback.

Well, i sent another two emails after this promise to ask her why shes not giving me feedback, but got no response.

Today its the 24th of December 2022 and its christmas tomrrow. I did not receive my whole order i PAID for!!! I am fuming. How do you do this before christmas???? Now nobody is available, because its Saturday!!!!!

I want my money BACK, because its pointless to get the items after christmas. Thank you for f@#king up my christmas😡🤬. I will never ever in my life order ANYTHING from takealot again!!!