The worse place to shop at

On the 27th of October I placed a order on takealot for two ideas, one was a pair of AirPods which showed on the adverti*****t that they have stock in JHB and the other item was a diffuser which also showed that it was in stock in JHB.

I was give a delivery date for my order via when I placed the order it later discovered when. Checking the order status that they changed the date to a later date. I deciddd to contact them telephonically to confirm what is happening since now I am being told that I need to wait 10 days for my items while it showed that JHB has stock, bearing in mind that I went back to the same adverti*****t and checked to see the stock changed and it still showed that there was stock JHB! I explained that firstly they can mot changed my delivery date after I paid for that slot, I was then told that they will credit my delivery back and that because I used Payflex it will go to my Payflex account, now I am being told that the credit was issued as a good will and can not be refunded after I was advise differently in the phone!

They then decided to split my order and have only one item delivered today, I received the item but there were missing items which I then made decided to email them about the missing items and now I am being told about a picker that needs to pick my order and then they will contact me!

Also most of their staff is working from home spoke to a Brady on the phone yesterday that kept coughing in my ear and sounded like his half dead and I could nearly hear what he said, after questions about coughing in my hear he apologised and told me his sick *** why let people work when they sound half dead secondly please speak to your staff that is currently working from home mainly Leigh.H that maybe she should READ the emails before responding to clients and not just sent anything that come to kind because she is to busy doing what ever at home