The mighty are falling.....

Service at Takealot today leaves much to be desired. As an ex loyal customer, I can guarantee I will no longer be purchasing from you. In the last year, you service has gone from awesome to awful. I have had numerous issues non of which have been fixed, and you don't seemingly care about your customer. I think you need to re-look your advertised values, as you do not live up to any of them. 1. I have had Cancellation of items in every single order lately. Products offered are suddenly not available, you change them, only to have it cancelled again. My order was changed 4 times and cancelled 4 times. 1 order over the period of two months. 2. Oversupply of products, I inform you, then they tell me to do a return??? how exactly as I did not order the extra 3 they sent, I only ordered 1 and received 4 of the same, and did not want to return the 1 item. This has no happened twice - You must be loosing money hand over fist. 3. Communication is horrible, I receive an e-mail re new issue, and respond to it, only to have a different consultant respond back, and you have to repeat the entire story all over again. Seriously, this is a joke. 4. I ask for Managements number, and to no avail, I just get ignored. Who is being protected here and why?? 5. Packaging has become so wasteful, a huge box, with loads of bubble wrap, and 3 items stuck in the bottom, not wrapped. And no packing list as was supp**** in the past, when service was good. This department but be rolling in money to waste like this, you take away the packing list and replace it with excess packaging that is useless. Smart move Einstein. 6. Goods received soiled or missing parts, I get told I have to send back the entire item if I request the missing part. Why don't you make a plan to ensure the mistake on your side is sorted out instead of wasting the customers time and money. Sigh, purchasing through Takealot is no longer a pleasant experience.