The Grinch that stole the Christmas gift

<p>I placed an order for a watch (which ought to be a Christmas gift) the 15/12/16. The item was in stock at the time & expected delivery was scheduled for the 4/1/17.</p> <p> </p> <p>However, to my surprise I received an email on the 21/12/16 to say that the item is out of stock and a refund is due to me! </p> <p> </p> <p>I cannot understand how I could have purchased an item that was out of stock when the advert did not even stipulate that the product is currently out of stock or that delivery depends on the supplier availability of the item... </p> <p> </p> <p>I am extremely disappointed with the standard of service received from takealot. Being a regular customer, I did not expect a simple "we're sorry" that we cannot keep to our scheduled delivery process. </p> <p> </p> <p>A mere R100 voucher of compensation is not going to help me explain to the person as to why I do not have a Christmas gift for them! </p> <p> </p> <p>Expected more from Takealot and will never make the mistake of using them again!</p>