The Great Takealot ****!

Takealot is behaving *********ly by protecting sellers of **** products.

I recently purchased a set of 3 Philips OneBlade replacement heads on Takealot. The product was clearly advertised as genuine Philips OneBlade heads and priced close to the original retail cost.

Upon delivery, it was immediately obvious that the items are ****. They arrived in a completely unmarked clear plastic tub with zero Philips branding or packaging. The only text anywhere is “Replacement Heads” printed on the back of each individual head.

I left an honest review stating that the product is clearly not original. Takealot rejected my review. Their rejection reasons were:

They suggested I rather do a return as “Not what I ordered” instead of leaving a review.

They claimed they are “investigating the authenticity” and would be in touch. This does not protect future buyers and cloakes the fact that the seller is selling ****d products.

This is highly *********. It is clear that when customers report **** or counterfeit items, Takealot deliberately suppresses the reviews to protect their own reputation and the seller, rather than warning other buyers. By rejecting authentic feedback about counterfeit products being sold at near-original prices, Takealot is actively misleading potential customers and refusing to take responsibility for the ****s being sold on their platform.

This is exactly why so many people I know have stopped shopping on Takealot and moved to Amazon and other platforms.

Takealot must do better. Customers deserve transparency, not suppression of negative reviews when counterfeit goods are involved.