The great big Takealot ****

Takealot advertised a wrench and socket set at a massive discount. I immediately ordered and paid for it.

However when my purchase arrived Takealot didn't send me what I had ordered. Instead they sent me an altogether different product (a different brand socket set only) instead of the wrench and socket set I had ordered.

When I phoned to complain, Takealot's agent apologised and promised that the wrong item would be collected and the correct item delivered within 2 to 3 working days.

The wrong item was collected but when the correct set hadn't been delivered within the time promised, I phoned Takealot's helpline only to be told that the product I had bought and paid for wasn't even available in the first place(!).

Takealot **** to me, took my money and then had the nerve to offer me a "credit" for the paid-for, non-delivered, discounted item I had been promised.

This savours of a ****. Advertise products with pretty pictures and massive discounts of items Takealot doesn't even have in stock. Take the customer's money. Send them the wrong thing. When the customer complains of the mess up, tell them: sorry, the item is no longer in stock, but would you like a credit?

Disgusting.