The expected bad service once more from Takealot

Takealot up to their trucks again . I’ve only ever purchased 3 things from them and have always said I would never buy from them again but as they are about to have competition from Amazon I thought they might have improved but no. First thing I bought from them had been used and obviously returned before they sent it to me, second item was fine, third item arrived and was completely different to what I ordered. I had organised a plumber to fit it so both of us were inconvenienced . I’m returning it but it will interesting to see if I get my delivery charge back. They are a useless company and I can’t wait for Amazon to arrive in Cape Town