the do not want to give me the correct book

I asked around for a place that I can by my text book at and I was told about the take a lot add and that I should try them. I went to the internet using my work PC as I can't even use my phone because it's Nokia E71 and it's very old and can't even get to the internet. I tried buying but struggled to make a payment of which when I called a very helpful Sinazo Sovili took me through and I successfully bought. she wanted to know if am aware that I bought the e-book and she explained to me what is means and I said no I don't want that because I do not have the resources to have that. she then escalated and his responce<br> Hi Samela <br> Thank you so much for contacting us. <br> We are very sorry for all the inconvenience and frustration this has caused you. <br> EBOOKS NON-REFUNDABLE - Please note that our T&C's confirm once and eBook has been purchased and the link made available Takealot is not liable for any refunds unless there is a fault with the link. <br> However we are able to assist you with downloading the eBooks to a devise of your choice. <br> on which devise my old Nokia E71?