The craziest return ever done

this is the weirdest bad revue i am going to write.

Bought a tablet 10 inch on takealot...typical the tablet i buy there are no covers and screen protectors for it...worked well for the week and then one morning it decides its not going to charge or switch on ....obviously cause it didn't charge. and come on we all have other chargers same voltage etc laying around...and its still doesn't charge...I then decide to log a return. i package everything up and head off to a drop off point....2 days later i want to see whats the hold up and i see that they stopped the return request due to accessories missing????? what .....it was only the charger ...cable...and tablet ....what other accessories?? I had to mail to find out what else.....the they said i didnt return charger and cable....day 4 ....i get a mail to say the tablet switched on and they need my password.....i mail back and say then please send back tablet with or with out charger since its working....i get mailed back by Ramiro Taudie....we found the accessories please send us your password to complete the return......WHAAAAAAT!!! seriously.......if its working send it back......getting weirder.....day 5...6...or 7...i dont know....If you found the cables and charger the tablet is on and asking for a password ...send it back........nope....we cant finalize your request send us your password.....Ramiro...Taudie.....day something ....Factory reset the device i sent through the how to guide of factory resetting android devices.....BUT you dont ask people their passwords.....TAKEALOT FIX THIS ISSUE.....MRRN-357en-8vv5