MG
Mardie G

1 reviews | Active since Mar 2009

06 Apr 2016, 20:42

The BEST online company to deal with

I bought a phone from Takealot in November 2015. Unfortunately after 4 months, it just stopped to charge.<br> <br> I emailed your customer services department and got a reply the same day! Thanks Marvin Wareley! Talk about efficiency!! This was on the 29th March.<br> <br> On the 1st of April I got a call in the evening, to inform me that the package will be collected by the courier on Tuesday the 5/4/2016.<br> Today, the 6th of April, I got notification that the phone has been received and in for evaluation.<br> <br> At 19h08 on the 6th of April, I got an email informing me that I will receive a refund.<br> <br> What more can I say? Takealot IS the BEST online company to deal with. They have the BEST service and very helpful.<br> <br> Thank you to each and every staff member for your excellent service. You never fail to impress me!<br> <br> <br> <br> <br> <br> <br>

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Replies (1)
takealot.com
takealot.com's reply07 Apr 2016, 17:49
Official
Hello nekitta,

Thank you for taking the time to post such great feedback!

We are pleased that you were assisted you in such an efficient and effective manner and look forward to offering you even better service in future!

Regards
Takealot.com