HM
Henk M

1 reviews | Active since Jun 2012

24 Nov 2016, 14:21

Thank you Melissa Stemmers

<p>I've been struggling with TakeAlot to process a refund into my account after they cancelled an order and first game me store credit. I requested for a refund and was informed that it will take 3-5 days. When I enquired again I was informed it will take 5-7 days. After numerous back and forth e-mails I finally got to Melissa who within an hour profided me with enough information to confirm that the refund was processed, and I was able to follow up with my bank. Thank you Melissa for your great service and care.</p>

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Replies (1)
takealot.com
takealot.com's reply24 Nov 2016, 18:39
Official

Hello shino1023,

We are so delighted to hear of how pleased you are with our service.

It is always a pleasure hearing from our customer and your feedback has put a humongous smile on our faces.

Thank you for your support and we look forward to seeing you again soon.

Regards

Takealot.com