MO
Michael O'Ehley

1 reviews | Active since Jul 2011

04 Aug 2015, 09:18

Thank you for making such effort to help

I was dissatisfied with takealot with missing components from an item on my order and after a three day period of no feedback I left a complaint on hellopeter. The very same day Melissa from the complaints department at takealot phoned me but I was unavailable at the time, the following morning she did get hold of me and went above and beyond what I expected to resolve the problem.<br> <br> Thank you so much and it is much appreciated. I got a entire new item sent which now has all the components it should have had and the collection of the incomplete item will happen today after I already received the new one... that is amazing and the persons who went out of their way to help, really appreciate it so much! My son thanks you as well with smiles watching his favorite movies on the media pc I built using [URL Removed]

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Replies (1)
takealot.com
takealot.com's reply04 Aug 2015, 09:28
Official
Hello michaeloeh,

Thanks so much for sharing this wonderful turnaround. It's not often that someone would take the time to do so, especially after an initial hiccup. We appreciate you giving us the opportunity to correct this matter and we'll make sure to pass on your compliment to Melissa as well.

Thanks again, your feedback is always welcome!

Have a lovely day.
takealot.com