Terrible turn around time for delivery of order

<p>I placed an order on the 18th of September ********** (all items were in stock- birthday presents for my daughter). Payment cleared on the 20/09.<br />The longest waiting period for the items was 4 - 6 working days. Expected delivery date was the 30/09. 1 specific item was 'ordered from supplier' for some time, then on the 27/09 the status was 'await processing'. On the 28/09 I check my order and I see the product is once again 'ordered from supplier' and my delivery date has now moved 1 week later to the 07/10 with no notification from takealot. I emailed takealot yesterday and till now I have not received a response. Really does it take 3 weeks for delivery. Its the 1st time I have ordered from Takealot and I must tell you the customer service is nothing too be thrilled about. Turn around time is really terrible. Online shopping is supposed to be about convenience, its more of an inconvenience if you think about it when it comes to Takealot. I have previously purchased from another online co. their turn around time was 3 - 5 working days and you know what, I received my order within 3 days. Now that's called customer service. They aim to please. With the service or lack of it that I have received from Takealot seems like this may be my 1st and last purchase. I need some urgent feedback on what's happening with my order. And why delivery has been moved 1 week later and why was I not informed of what's going on with my order.</p>