1 reviews | Active since Dec 2016

08 Dec 2016, 17:28

Terrible Takealot & Mr Delivery

<p>I ordered 7 items on the 1st Dec 2016. They confirmed my payment and mail stated that my order will be delivered on the 6th Dec. When I logged in to my account on their website, delivery date was changed to the 8th December. On the 6th December, they delivered one item. When i called them, the sales person told me she will follow up on the rest of my order (6 items) and email me. Because a split delivery was made... I do not know why. She did not email or call me back with feedback. Yesterday i called Takealot customer services. They assured me it will be delivered today (8th December) before 5pm. Today on 8th Dec I called them again. They said my order was delivered on the 6th. I explained that only one item arrived. They transferred me to Mr Delivery. A guy at Mr Delivery told me there was a mix up and confirmed the remaining 6 items. He also assured me that I get my order today before 5pm ... It is now after 5pm i called again. They could not tell me where my order is. They transferred me to Mr Delivery again. I spoke to another lady who couldn't tell me where my parcel is .... I am furious.. I have been waiting so long for my order. Now when i call they put me on hold for a long time until their line cuts off.... it is ridiculous!!</p> <p> </p>

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