Terrible service regarding Order Number: ***
<p>Good day</p> <p>I had to wait until now before I write to you regarding the horrible service received.<br /> this morning, 26 December 2016 in Cape Town.</p> <p>As per Order Number: ********** I purchased the running shoes on your daily deal for R799, Size 5.</p> <p>Opened it on Christmas and found that Asics UK 5 is smaller than all the other running shoes my wife owns.</p> <p>Took the item back this morning and had a long problematic session with Priscilla (very unhelpful and would not wish her upon anyone).</p> <p>While there, I had to phone customer service as she was too lazy. Here Mellissa told me the item can be exchanged for the size 6 which was in stock in Cape Town.</p> <p>This is where she told me that now I have to pay the difference in for the size 6, as it is not the daily deal anymore. Come on....<br />On the Daily Deal all sizes were the same price. At this point, having spent nearly half an hour of my time on the phone with Melissa and Priscilla as useless as they come, I told them to leave it and credit me.</p> <p>Just the fact that you know want to charge me the additional amount for the size 6, which on the day of purchase was the same price as the size 5 indicates the large scale customer ***** going on.</p> <p>At the end of the day, a present supposed to bring fun, is no longer, it was a terrible morning spent at your premises, so, YOU DID NOT HAVE CHRISTMAS COVERED AS YOU SO WIDELY PROCLAIM.</p> <p>Bertus Smit<br /><br /></p>