Terrible Service, Order not received.

We ordered on the 15th of May. On the 28th of May, the parcel arrived at the wrong shipping facility and we were notified that it would be rerouted. It's now the 30th of June!!! When you go click track order on their website it still says the exact same thing but if you click on the products in the order, they no longer are listed on Takealot.

It is also almost impossible to contact them about this issue. I had to google how to complain and when I finally got so a sort of contact place I was greeted with an automated response that does not help at all.