1 reviews | Active since Apr 2017
Terrible service no words
<p>Hi,</p> <p>i ordred a Jawdone fitness band last year September which was not even 6 months before it had broke, i returned this to take alot and agreed with the 21 day SLA, this was missed with no proper responses sent back to me updating me of the status.</p> <p> </p> <p>I then call the called center last week to hold on for 15 mins and the call center agent could not help, i then asked for the manager which was unavailable, my details was left waiting a phone call which never came!!</p> <p> </p> <p>I then called the call center again the next day with the same process held on for more then 15 mins and eventually getting a manager to assit me which was not really of any help.</p> <p> </p> <p>the product i required was not in stock and was asked to wait for it to be back from repairs or take something else.</p> <p> </p> <p>i saw another product and was not willing to pay the diffrenece of R300 rands for the bad service reciveed from take alot as i am a very frastrated client. this was esculated from take alot to the supplier and was declined.</p> <p> </p> <p>POINT OF THE MATTER TERRIBLE AFTER SERVICE SLA's MISSED AND CLIENT HAS TO EXPERINCE THIS ***.....ALL AT MY COST!!!!!!!!!!!!!</p>
