Terrible service, long delivery times, refund issues, stay away as per other reviews

Going downhill very quickly! I used to buy often from takealot, but this has stopped due top several reasons. Its not hard to see why, when you come here for reviews on takealot, they have way more bad reviews then good reviews. Here goes.. Hopefully this helps people to avoid them and their bad service.

* Waiting more than a week for refund. I had to phone them twice to follow up. Still have not received refund of R1600. The second phone call he tells me to answer a few questions, was the item damaged inside packaging or by courier The item was damaged AND the dimensions incorrect, but what does that matter? Your policy states refund within 30 days even if its due to change of mind... * Reviews are rejected. I returned item same day it was delivered. in the review I said item arrived damaged. Refund taking long and still not received. They rejected the refund stating it has to be related to user experience. This doesn't make sense as my user experience is, the item arrived damaged by my house. This is more a tactic by takealot to stop other people from seeing their bad service * Items are cancelled while waiting for order. They eventually send you email saying item is cancelled and out of stock, then 2 days later price is higher and item is still available to order... * Delivery times increased because they trying to force you to pay for takealot more subscription service and promising quicker delivery times. * Deals are no longer worth it, specials are few and far between, most of the time, the daily sales are same price as normal price. They also trying to move some deals to takealot more section, reserved for subscription payers as another business tactic.

So in conclusion, they have really gone downhill over the years. If I could delete them forever I would. Unfortunately I live in an outlaying area with the closest mall 50km away.