TERRIBLE SERVICE FROM TAKEALOT

I returned an item and requested a refund. At the same time I called Takealot requesting that they do not refund into the same account as when I iniitally paid from.

I spoke to Wanda and gave him my new banking details for the transfer to be done. He said he will add it on the system for the finance department and inform them too.

The next day Takealot refunded into my credit card account which I did not request as I no longer have access to that account.

The payment hasn't reflected and now they wont reverse the payment.

TERRIBLE SERVICE!!!