DZ
Donovan Z

1 reviews | Active since May 2013

15 Sept 2016, 12:40

Terrible Service - empty promise

<p>after waiting a long time for a specific item to be replinished, i finally could place my order. The product i ordered was for a work project involving my customers. Order confirmation email received etc!</p> <p> </p> <p>I received a email 3 days after placing the order to advise me that Takealot.com no longer has stock and my order has been cancelled - ***</p> <p> </p> <p>Are they a state owned company that can do as they please.</p> <p> </p> <p>Terrible Service</p>

0
Replies (2)
takealot.com
takealot.com's reply15 Sept 2016, 20:36
Official

Hello don_z,

We are so sorry for the disappointment with the cancellation of this order.

Thank you for highlighting this with us and for granting us the opportunity to clarify the matter.

Regards

Takealot.com

DZ
Donovan Z's update16 Sept 2016, 13:01
Reviewer Update

It is still not a valid reply, and it will always be a terrible service.

Do you want to tell me your online replinishment integration only refresh / updates every 3days with the volume of transactions you process, NO!

It a load of *******.