Terrible Service & Communication towards Sellers

Terrible Service & Communication towards Sellers

I registered to start selling my products on Takealot Market Place

After about a month of selling on Takealot I receive the below email

====== Takealot has taken the decision to remove generic/inspired-by fragrances from site as the naming of them is an infringement on registered trademarks and is not consistent with our strategy to become a trusted shopping destination for customers.

These listings will be deactivated on 04/12/2019. Any stock in our DCs that has not been sold before then, will need to be removed.

You are welcome to list these products under different branding, but you may no longer make reference to the original brands.

We appreciate your cooperation and understanding in the matter. ======

HOWEVER - when logging in today to check my stock levels I noticed that ALL my products have been disabled

I tried contacting seller support via email and all response I get is that there is a 5 day lead time / delay

I phoned them and was just told SORRY - you can only have your stock removed after the 25th of December even though I am not able to make one sale since products have been disable WAY Earlier than they said .

When inquiring about fees and subscriptions I was informed that even though my account is technically "disabled" I will still be liable to pay the Subscription Fees & storage until the 25th of December .

This is definitely not what Takealot's BRAND says they are and this is terrible especially for a small business owner as this is now causing unnecessary fees and Loss in my business

I will definitely NOT recommend selling your products on takealot