TERRIBLE SERVICE AND NO ONE TO CALL

I HAVE PURCHASED QUITE A FEW ITEMS FROM TAKEALOT AND WITHOUT FAIL, THE DELIVERY IS A PROBLEM. ON NUMEROUS TIMES THE ITEMS I ORDERED HAVE BEEN SENT TO THE WRONG PLACE AND DELIVERY IS ALWAYS LATE. THIS LAST TIME, AN ORDER WAS MADE WITH EFT PAYMENT DONE THE SAME DAY. I WAS TOLD DELIVERY WOULD BE 2-3 DAYS. IT HAS NOW BEEN MORE THAN TWO WEEKS AND I HAVE NOT RECEIVED ANYTHING. I HAVE HAD NO FEEDBACK FROM TAKEALOT MANAGEMENT AFTER REQUESTING TO CONVERSE WITH THEM. ONLY APOLOGIES FROM SALE STAFF WITH PROMISES TO FOLLOW UP BUT NOTHING EVER GETS DONE.