YM
Yusuf M
1 reviews | Active since Jul 2014
26 Sept 2015, 21:53
Terrible Service and Lies only
Pre ordered Fifa 16 and was told delivery will be by 25 September, called on 25 September was assured delivery company will contact me for delivery, waited and no call came.<br> <br> called call center and was told the package is in durban and will be delivered on Saturday,<br> again no call from any delivery company for delivery, Called call center, was told the package is with Mr Delivery Morningside, i called them and they say no package came and will only come on Monday<br> <br> i cancelled all orders with takealot now and will never order from them<br> <br>
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Replies (1)
takealot.com's replyOfficial
27 Sept 2015, 07:16Hello yusufm90,
We're sorry for letting you down with this delivery as we know this is a sought after item and that you were probably very keen to get your hands on your game. It's never great hearing from a disappointed customer as shopping with us is supposed to be a hassle free and convenient experience. We'll address this matter with the relevant courier to find out why this delivery didn't occur as promised and why you weren't informed about its progress.
We'd really like to turn this experience around with you and will be in touch as soon as we've received the necessary feedback on this matter.
Sincerely,
takealot.com
We're sorry for letting you down with this delivery as we know this is a sought after item and that you were probably very keen to get your hands on your game. It's never great hearing from a disappointed customer as shopping with us is supposed to be a hassle free and convenient experience. We'll address this matter with the relevant courier to find out why this delivery didn't occur as promised and why you weren't informed about its progress.
We'd really like to turn this experience around with you and will be in touch as soon as we've received the necessary feedback on this matter.
Sincerely,
takealot.com
takealot.com's reply27 Sept 2015, 07:16
Official
Hello yusufm90,
We're sorry for letting you down with this delivery as we know this is a sought after item and that you were probably very keen to get your hands on your game. It's never great hearing from a disappointed customer as shopping with us is supposed to be a hassle free and convenient experience. We'll address this matter with the relevant courier to find out why this delivery didn't occur as promised and why you weren't informed about its progress.
We'd really like to turn this experience around with you and will be in touch as soon as we've received the necessary feedback on this matter.
Sincerely,
takealot.com
We're sorry for letting you down with this delivery as we know this is a sought after item and that you were probably very keen to get your hands on your game. It's never great hearing from a disappointed customer as shopping with us is supposed to be a hassle free and convenient experience. We'll address this matter with the relevant courier to find out why this delivery didn't occur as promised and why you weren't informed about its progress.
We'd really like to turn this experience around with you and will be in touch as soon as we've received the necessary feedback on this matter.
Sincerely,
takealot.com