Terrible Service and Disregard to Customers

<div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><span style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; line-height: 22px;">I've been subjected to horrible service. In sequence:</span></div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><span style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; line-height: 22px;">- I make a 1 days order on Wed night and get told it would be delivered by Thur latest</span></div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><span style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; line-height: 22px;">- Thursday evening when i received nothing i called and discovered one item needs to be shipped from supplier and therefore must be delayed, still however, my first item wasnt delivered. Upon requesting clarification as to why was I not notified and what alternative plans can be made the individual assisting me had no opinion other than its the customer's fault(somehow) and he is going to try to 'help'</span></div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><span style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; line-height: 22px;">- I've asked for a change of address and for item 1(the readily available one) to be delivered at my home address before 12 midday since I was travelling, as i was no longer at my work address(this is Wed night)</span></div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><span style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; line-height: 22px;">- Nonetheless the item was going to the wrong address and arriving late Friday</span></div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><span style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; line-height: 22px;">- I had multiple calls Friday morning with different individuals, not one person could assist with shipping an item from the warehouse which is a couple of kilometeres away from me, they say the delivery is with the courier going to the wrong address</span></div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><span style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; line-height: 22px;">- I ask for a cancellation and for a reimbur*****t, 3 times, and continually said please don't deliver this and issue me a refund</span></div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><span style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; line-height: 22px;">- Today i receive a notification for the 3rd time that my item is getting delivered at my work address</span></div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><span style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; line-height: 22px;">- the item was indeed delivered and i don't know who picked it up</span></div> <p style="color: #555555;"> </p> <p style="color: #555555;"><span style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; line-height: 22px; background-color: #ffffff;">This service is so bad I actually cant believe this, especially for an e-commerce business. Its just ridiculous. </span></p>