bS
brandon S
1 reviews | Active since Aug 2011
21 Aug 2015, 12:57
Terrible Service
So, I eventually received delivery of the pan just to discover there's a scratch on the non stick enamel. Unbelievable! <br> <br> I have also discovered that you have credited my account by R177.00 when I made the purchase originally for R117.00. <br> <br> I really appreciate you sourcing the pan from another supplier but to be charging me at a higher price is unacceptable. <br> <br> I am deeply disappointed in takealot. It's more then a week since I have ordered the item
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takealot.com's replyOfficial
21 Aug 2015, 13:18Hello bfsylvester,
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
They'll be in touch with you to assist as soon as they've received the necessary feedback.
Sincerely,
takealot.com
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
They'll be in touch with you to assist as soon as they've received the necessary feedback.
Sincerely,
takealot.com
takealot.com's reply21 Aug 2015, 13:18
Official
Hello bfsylvester,
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
They'll be in touch with you to assist as soon as they've received the necessary feedback.
Sincerely,
takealot.com
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
They'll be in touch with you to assist as soon as they've received the necessary feedback.
Sincerely,
takealot.com