Terrible Service

<p>I ordered a few things from takealot and tried to cancel it before it was dispatched from the warehouse as the order was taking too long to be delivered. When I logged the request to cancel, I recieved the usual party line about how they were unable to do so as their "system" does not allow for them to cancel an order once it has already been paid for and that I will have to log a return once I received the order. So it would not only take a week to deliver, I would have to log a return, wait another two days for pick up and then another week for my money to be refunded. No effort what so ever was made to accomodate me.</p> <p> </p> <p>Which I then left and logged the return and specifically requested that my money be refunded into my account. I specifically requested this 3 times. When I logged the return, when I received an email to say that my account will be credited to my takealot account which I rep**** to and received an email to say they will place a "note" on the system and when a lady called me to confirm that I no longer want the order I asked her to check if my money will be refunded into my bank account and she assured me that she would change it on the system immeditately.</p> <p> </p> <p>This however did not happen! My takealot account was still credited! </p> <p>I don't know if this is some way of making sure that they still get their money out of me somehow or what but it's abosultely pathetic! I also work with clients and their money and this is not how busienss should be conducted. </p> <p><br />I am not sure that I will be buying anything any time soon from Takealot again!</p>