Terrible service

I placed an order and paid for it on the 5th of April, on the 8th of April i received an email that my order had been cancelled as the warehouse had run out of stock, when i checked on the website it said there was stock in both warehouses so i sent a Facebook message to Takealot asking why my order was cancelled if there was stock available. i was advised to reorder as there was stock at the supplier and they would get the stock from there.

I then reordered and paid on the 8th of April, the website still indicated that there was stock.

today, the 10th of April i once again received an email saying my order has been cancelled.

i then phoned your customer care and spoke to a very rude woman who wasn't even interested in listening and when i asked for an explanation she told me she cant answer me because she doesn't know what happens in the warehouses.

this is completely unprofessional service and i am very upset.