Terrible service
<p>I ordered two items on 22 November, one which had a delivery time of 7-9 days, the other 5-7 days. My order was delayed - first the delivery date was changed from 7 December to 9 December. Then I was notified that the item which would have taken 7-9 days, would take longer, so I cancelled the order for the one item, thinking that I would get the other item by 9 December since it was in stock.</p> <p> </p> <p>However, it was not delivered on 9 December. I called on 12 December, was told my delivery is with the courier and I was given a waybill number. When I contacted the courier company, I was told my parcel in not in their system. <br /><br />So I called Takealot again, just to be told that my order is still at the warehouse. How can I be given a waybill number if it has been at the warehouse the whole time?<br /><br />On 13 December under "Track my order", the delivery date has been changed to 20 December - after it has been in stock for two weeks.</p> <p> </p> <p>After wanting to cancel my order over the phone, I was told I cannot.</p> <p> </p> <p>Every call centre agent telling a different story is highly unprofessional. I am very unsatisfied with the level of service I have received.</p>