RR
Raoul R

1 reviews | Active since Feb 2016

25 Nov 2016, 14:29

Terrible Service

<p>I am just so fed up with how Takealot manages their delivers:</p> <p>- Initially had a delivery scheduled for Tuesday (22 Nov.) -> They could not make it and set it for Thursday.</p> <p>- On Thursday (24 Nov.) -> They missed an item and did not even realise until I called them. They said that they will deliver on Friday.</p> <p>- On Friday (25 Nov.) -> They scheduled the delivery for next Tuesday. Called them and they said they will deliver today. Today they have delivered it to somebody else but me. Asked for a refund. Can't handle the madness.</p> <p> </p> <p>Order no. ********** .</p> <p> </p>

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Replies (1)
takealot.com
takealot.com's reply25 Nov 2016, 16:28
Official

Hello Engineer#1,

We are terribly sorry about the delay of your order and for the lack of communication regarding this troublesome occurrence.

Thank you for taking our call today and providing us with details regarding your concerns.

We have reached out to our couriers and will keep you posted on the status of the outstanding order.

Regards

Takealot.com