MC
Mduduzi C

1 reviews | Active since Dec 2015

18 May 2016, 10:36

Terrible Service

<p>I bought / ordered a battery boosterpack on takealot .com, which i saw on bidorbuy , it was delivered in a month's time and upon opening it i realised it was damaged, same day (25 april) i sent am e-mail to advise them to come and collect it so they can replace it but till today they havent collected the item and im loosing at least R1200 a day beacuse i cant use a damaged thing, so i calculate correctly to date i have lost at least R25000 because of them. i e-mail them daily but no luck and i have made a decison i dont want it replaced i now want a refund. I DO NOT WANT THE ITEM ANYMORE</p>

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Replies (1)
takealot.com
takealot.com's reply18 May 2016, 16:17
Official

Hello Mduechili,

We are terribly sorry that you received a defective item.

We have investigated your concerns and have identified that the item was not purchased from Takealot.com.

We do hope that you are able to settle the matter with the company directly.

Regards
Takealot.com