1 reviews | Active since Oct 2018
Terrible service
This is the second time that I am experiencing terrible service from Takealot.com so I am writing this review. I placed an order on the 05/07/2025 for delivery. The order was supposed to be delivered on the 08/07/2025. On the 08/07/2025 my order was automatically rescheduled to be delivered on the 09/07/2025. On the 09/07/2025 The app updated that my order is out for delivery. At 09:55 i received a call from the Takealot delivery driver claiming that my order is rescheduled again and that I won't receive delivery. I called the Takealot call center which was of no help at all. I tried calling the Chatsworth Hub but the phone keeps going to Voicemail. I contacted the driver and asked him for a contact number for the Hub and he said that he can get his boss to call me as he doesn't have the number for the Hub. I have made arrangements to receive the delivery today as I am away from tomorrow. This is extremely unprofessional. I am an avid buyer from Takealot.com but it seems that the service is going downhill. Not a Happy customer at all.
