1 reviews | Active since Jul 2016
Terrible return service
<p>I bought a Logitech MK-235 wireless keyboard and mouse set from TAKEALOT.com, and returned it on the 26th of June as the keyboard foot was missing.<br /> <br />As per the warehouse, they are declining the return because according to them the "backslash" button on the keyboard is missing. None of the buttons were missing when I handed it to the courier for return. Ofcourse I would have mentioned a missing button if it was missing!</p> <p>Since they declined the return (regardless of me informing them that the button was not missing when I returned it) they returned my keyboard and mouse set to me. I recieved the keyboard with the foot missing as well as the "backslash" button, what use is a keyboard without a "backslash" button??? Also I received the mouse back seperately from the keyboard a day later. It was a keyboard and mouse set which fit into one box. How can I believe that the keyboard and mouse that I sent in is the same keyboard and mouse that they returned? It could be any other clients keyboard...</p> <p> </p> <p>Think again before you buy something from takealot.</p>
Hello Melany
We are terribly sorry that you recent experience with us did not meet your expectations.
We are pleased to have been given the opportunity to review the matter further and our Returns team will reach out to you within next week to finalize the return and credit.
Regards
Takealot.com
Best regards,
Hello Melany
We are terribly sorry that you recent experience with us did not meet your expectations.
We are pleased to have been given the opportunity to review the matter further and our Returns team will reach out to you within next week to finalize the return and credit.
Regards
Takealot.com
Best regards,
