Terrible return process!

Here is a summary of this ridiculous return process that I had to go through

19 September - will be delivered - It was not delivered. 22 September - will be delivered 22 September - return logged - Return scheduled for 26 September 25 September - return rescheduled for 25 September - I did not reschedule it, you did it on my behalf, and that was a date that did not suit me, That is why I scheduled the return for Tuesday. 26 September - return rescheduled for 27 September - I did not reschedule it, you did it on my behalf, and that was a date that did not suit me, That is why I scheduled the return for Tuesday. 2 October - return rescheduled for 2 October - You never showed up 3 October - return rescheduled for 3 October - You never showed up 4 October - return cancelled - You never showed up, and then decided to say that the return was cancelled! I did not cancel the return! 4 October - return concluded - You never showed up, and then decided to say that the return was concluded! 5 October - return rescheduled for 6 October - I did not reschedule it, you did it on my behalf, and that was a date that did not suit me, That is why I scheduled the return for a Monday/Tuesday/Friday. 6 October - Well done! You managed to show up! 9 October - You refuse to take it back because I did not log a return 7 days after delivery and because it's damaged. As you can see, the return was lodged the same day, and I am returning the product because it is ridiculously damaged!

I honestly feel that this is a ridiculous situation and I will not let this return be cancelled by you guys. From my perspective, it seems like you are busy stalling to ***** my money.