TERRIBLE & PATHETIC SERVICE !!!

I am utterly disgusted and annoyed in this PATHETIC service that I received from you! I have placed an order for cleaning supplies on the 21/11/2024, the order said that the estimated delivery date is on the 27/11/20244, however I then saw on my takealot app that the order will be rescheduled for delivery on the 28/11/2023 (no communication such as a mail was provided from your side), I probably had to smell that the order is being rescheduled? ANYWAY, then the order only got delivered on the 29/11/2023, in the meantime I have received a message that says "parcel lost in transit", which was the 2 x JIK I have ordered, a few days later again I saw that a new order has been created for 1 x JIK (keep in mind I paid for 2), I then phoned takealot and the guy told me on the phone that the bottle of JIK broke (now this I do understand, because when your takealot van stopped here on the 29/11, the delivery guy opened the van door and all the stuff fell out of the door - you OVERLOAD YOUR VAN and then make it the client's problem to deal with it to wait even longer for the product)? However keep in mind, I still don't know where the second bottle of JIK was? I then received 4 DIFFERENT notifications of rescheduling of the JIK? I once again phoned takealot, and the lady who assisted me was rude and unprofessional, telling me that she is only part of the delivery team and not the actual deliver person? I DO NOT UNDERSTAND THIS, because if I have a delivery query, it should be handled by the delivery department, I am also still waiting for her to phone me back with feedback on my product, which she obviously did not do. I also then received notification mails twice to say "recipient refused delivery", which is absolutely UNTRUE! NOBODY REFUSED A DELIVERY, it is your team that is up to ****! Fast forward again to today, 04/12, ONE BOTTLE OF JIK HAS BEEN DELIVERED AND THE SECOND ONE IS SCHEDULED FOR 07/12? How is this possible if only one has been broken? WHERE IS MY SECOND JIK?

This is really super bad and unprofessional service from your side! I am so done ordering from you and your ****ty service!