TERRIBLE EXPERIENCE WITH TAKEALOT

I’ve had an incredibly disappointing experience with Takealot regarding a malfunctioning Samsung Qled television. The TV frequently shuts off during use or won’t turn on at all. Despite being well within the warranty period, my attempts to return it have been met with excuses and resistance. This has been an incredibly frustrating process, and the lack of resolution is unacceptable. I expected better customer service, especially when dealing with a faulty product still covered by warranty. Disappointed and dissatisfied customer. How is it possible that magically the television works at their warehouse but at home for the past two years we’ve experienced issues with this product. Takealot has also removed it from their platform because it’s faulty. I’ve seen multiple negative reviews about this tv and I know I am not alone when it comes to the disappointment I am experiencing with takealot. I buy from them every single month and I fear they’ve lost me as a customer.