Terrible customer service from Takealot

If I could five zero stars i would.

Placed an order on takealot consisting of 4 items. Takealot decides to split the order into 3 and 1, and badgering me to pick up only 3 items, yet no word of the 4th item. The collection option is supposed to be more convenient to collect when you can yet Takealot inconvenience customers by splitting orders and prompting customers to make multiple trips when they placed a single order. Have had a death in the family and requested I collect my order at a later date, yet no sympathy from takealot.

Takealot's customer service has gone down the ****per.