Terrible Customer Service Feedback and Assistance

I ordered bar stools from take a lot and they made short deliveries. I accepted the fact that it might be human error, however no one seems to care in terms of assisting me. I have been calling the customer service non-stop since realizing this on my order. They all tell me the same thing that the warehouse will have to have a look and revert back to me. No feedback whatsoever is given in terms of where the process is. I even mentioned the short deliveries to the driver who then told me he does not deal with Admin stuff. This is so frustrating cause they are not even willing to pay back the monies paid. I have asked countless times to speak to someone Superior and thrown back with a response saying this is not possible. Yesterday I spoke to the guy by the name of Atang who promised to handle the situation better but also followed the same process and had to call again today. They clearly rip people off their monies cause now they do not want to refund me. I will expose such behavior on Twitter