terrible customer service

I spoke 2 contact center agent, both uninterested and not reporting my issue. Ahlumile.B had me on the line while she ignored me and let me hear her Simphiwe.B (takealot.com)

Nov 24, 2023, 13:18 GMT+2

Good day, Monica, Thank you for contacting Takealot.com. For us to investigate, we will require the following information: Was the packaging tampered with or damaged upon delivery? How many boxes were received upon delivery? Have you received any item/s you did not order? Confirm the S- label listed on the package/s. (E.g., S***) Should you require any further assistance in the meantime, please feel free to reach out and we will gladly assist you. Awaiting your response. Kind regards, Simphiwe.B

MONICA Blignaut

Nov 24, 2023, 12:57 GMT+2

Good day

Kindly note as per my telephonic explanation.

My Order #*** I did not receive a Portable Electric Nail Polisher Drill - DM-202. I did receive a wonder women dress up costume that was not part of my order. I would also like to return the bag as it is not up to my stadard.

Signed by: Monica Blignaut (Customer) 4 Piece/Set Women's PU Handbag Crossbody Bag Wallet Card Holder -Multicolor 4 Piece/Set Women's PU Handbag Crossbody Bag Wallet Card Holder -Multicolor Qty: 1 R 439 Sold by Miui Portable Electric Nail Polisher Drill - DM-202 Portable Electric Nail Polisher Drill - DM-202 Qty: 1 R 398 Sold by Premier Dealz 1.3L Automatic Pet Water Fountain 1.3L Automatic Pet Water Fountain

Takealot

Qty: 1 R 228 Sold by Boss Deals

On Friday, November 24, 2023 at 12:48:29 PM GMT+2, Simphiwe.B (Takealot.com) <***> wrote:

Simphiwe.B (takealot.com)

Nov 24, 2023, 12:48 GMT+2

Good day Monica, Thank you for contacting Takealot.com. For us to investigate, we will require the following information: Was the packaging tampered with or damaged upon delivery? How many boxes were received upon delivery? Have you received any item/s you did not order? Confirm the S- label listed on the package/s. (E.g., S***) Should you require any further assistance in the meantime, please feel free to reach out and we will gladly assist you. Awaiting your response. Kind regards, Simphiwe.B

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