Terrible customer service

<p>I ordered some items from the website, and eventually receiced it some +- 2 weeks later.</p> <p>Only to find that, not only did they send me the wrong item, but said item was completely destroyed!!</p> <p>I logged a return and was promised pick up on the 15th, so I arranged for someone to be there to return the item, and guess what? NO ONE pitched up to collect!!!</p> <p>They eventually picked it up the following day and told me that they must validate the item and I will then get reimbursed 10 DAYS LATER!!! Absolutely unacceptable!!</p> <p>And now to add insult to injury I must now spend R450 instead of R250 to qualify for free delivery!!</p> <p> </p> <p>Takealot is on a slippery slope downwards if they dont pull up their socks and start providing proper customer service!!</p>