Terrible customer service

<p>I have, in all my years buying from Takealot, never been as disgusted and dissappointed. I ordered and item and on the 29th of September received a shipping notification from them. On Monday, 3rd October, I receive a sms from their courier company telling me delivery has been scheduled for the 10th October only. I phone the Takealot delivery team, spoke to Lazarus, who calmly informs me there is no stock? I said to him that is impossible since a shipping notification implies the product was shipped. Upon this he says he's going to phone Mr Delivery and enquire. A couple of minutes later I receive an sms saying delivery has been scheduled for the following day(4th October) before 5pm, with Lazarus phoning aswell to confirm that delivery will indeed take place the following day. Okay, I arranged to be home and have the money available for the COD. By 1pm on the 4th(today) I receive a call from Takealot asking me if I have received my parcel, I say no and that I'm still waiting. The lady sounds confused and says she is going to phone the branch and enquire what is going on. She phones me back and says sorry but the driver didn;t take your package when he left this morning???? Now we can only deliver tomorrow(5th October)????? What the hell Takealot?? NowI have to arrange another day off work which will cost time and money ande you still couldn't care less to even espond to my mail about this. I am VER upset and outraged about tour blatant disregard for customer service!! BAD BAD BAD</p>