Terrible customer service

On the 10/02/2016 I book a return/exchange of a phone I received in a bundle which was purchased on the 28/07/2015 with delivery expected on 08/08/2015 (The release date of my pre ordered item). I was then sent a message saying no stock and that delivery will be postponed to the next week 15/08/2015. I only received the item on the 17/08/2015. I was informed to return all items of the bundle and so I did.<br> <br> Item received at takealot on the 15th according to email received and online tracking. Still within 6 Month Takealot warranty if barely.<br> <br> On the 18th I receive a mail stating that my phone was sent to supplier as it is no longer covered under takealots warranty.<br> I argued this and then was told I was correct, And then again told that no stock of the phone is available even though according to the site there was.<br> <br> On the 18/02/2016 I am informed through email that I will be getting my phone back in the next week. I rep**** to confirm that I would receive all items of my bundle and this was confirmed.<br> The week passed and I only get my phone back today, Without the rest of the bundle!!!<br> <br> This service is ridiculous when Takealot could have just replaced the phone 2 weeks ago!!!