1 reviews | Active since Dec 2023
Terrible communication and complacent service.
If I could give zero stars I would. Sort your website out. Update out of stock items. If something is out of stock and you are aware of it, just update your damn website. It's honestly not that difficult. Ordered a number of items. After payment... I was then sent a message saying 2 of the items are no longer in stock. But still to this day is still available on website. Another item from this order was sent incorrectly to me Twice!! Only to be refunded days later without explanation. Not a single email or message explaining why I was refunded... After speaking to takealot was only then told the item was out of stock. No word before until I followed up. This was a Christmas gift. And I had ordered this beginning if December. I was also told by a rep that, takealot can't guarantee receiving the correct items. Then what the hell are you even good for. Shocking and disgusting that you can't take responsibility for your own bad service. Wasting customers and your own time not to mention money. Sort your issues out.
