Terrible Attitude of Social Media

Hi There, <br> I ordered a pair of dark blue jeans, as depicted on the site, last week. I received them today and they are the complete wrong colour. it's frustrating as I now have to go through the inconvenience of returning them AND unlike other online retailers, I don't get an option to get my money back, only credit. Anyway, I commented on twitter as I am quite frustrated, where the social media person commented that I need to fill out a return, which was obvious. They then got cheeky saying the picture online said blue, and didn't say which shade - the whole point of online shopping images are to depict what you are buying. Why would you buy something not knowing what you're purchasing? They then said the picture is only for illustration purposes. NEVER in all my online shopping have a heard of anything so silly - no one would buy anything online if this was the case? Here is a picture, your item won't look like this, but buy it anyway! Terrible service from Takealot and I definitely won't be shopping online with them again. Superbalist, Spree and Zando's customer service is 100% better. a simple apology would have sufficed.