Terrible and disgusting service

Terrible and disgusting service ! I ordered a laptop had to send it back because it was not working, it was collected on the 19 August, everything when I follow up they ask me if I returned everything of which they collected everything, till today I don't have my item which was fully paid, no one even bothers to give me an update, I really feel ****med, I even asked them to return it as is will fix it my self because I really need it for my studies, I really feel annoyed by their service, please find my details below Name : Primrose Hlophe Contact: *** Email: *** Order number: MRRN Z8NEW NEDM

You have really inconvenienced me with your poor service, will never ever order from takealot again