TCF: Treat customers the way you will like to be treated

I ordered a TV from Takealot and asked it to be delivered in Middelburg with a certain address. Delivery man struggled to find the place as I have put insufficient information. He failed to phone me on the phone number I have provided, secondly couldn't even try me on alternative contact which is emails. After knocking off at work I found an unknown missed call and I then returned a call. He shouted at me why I haven't picked up his calls. I put an alternative number because I can't have my personal phone with me. He became so rude and hung up on me.

This was the worst service I have ever received . It is so frustrating because rescheduling the delivery means I must choose a day when I am off at work so I can sit in and wait for the delivery. I am so disappointed. Maybe if they can start treating customers the way they like to be treated next time.

Ms T Order no: **********31