Taking alot out of me

2016-01-03 I ordered a Goldair 40cm Mist Fan, which impressivly got delivered 5 days later, 2016-01-08. Excited to use my fan to cool down in the heatwave we had in Cape Town, I had no luck. I reserached for videos online & found an instruction manual, which too never helped.<br> I e-mailed you & get sent the same manual I found online.<br> 2016-01-12 Nadeem e-mails me to contact Damien from your supllier, which I did 2016-01-15 & he couldn't help.<br> 2016-01-17 I logged complaint & got a call from your complaints team, who eventually got someone, Jean to come out to me.<br> 2016-01-22 he comes & too not able to assemble the fan, as there seems to be the incorrect part given. He then says he'll get the correct part & bring it to me 2016-01-25, which didn't happen.<br> It's now been 23 days since I got the fan & had no use of it since.<br> I bought the fan, as I've just completed cancer treatment and radiation still active in my body, so getting hot flushes & coupled with this heat, it really made me suffer and I'm still suffering, thanks to you.<br> Is this how you treat all cancer patients?<br> Not happy and utterly disgusted