Takes no responsibility for their mistakes

My husband purchased a tv for next day delivery. Takealot *****ed up and had the tv delivered to the wrong courier facility. Upon contacting them I was informed that regardless of the guaranteed weekend delivery our order will now only be delivered within 2-3 days. My husband sent an email enquiring on why we have to wait this long for our delivery as the mistake was made by them, we were told that they will try and prioritise our delivery, as I had made arrangements for someone to come and help me with the setup as my husband is out of town. After being on hold for 40 minutes without answer and sending 3 emails to the people that we have been corresponding with, I received NO feedback and no delivery was made. This is absolutely terrible service and the lack of effort from Takealot to rectify THEIR mistake is just disgusting. I'm not happy at all.