AO
Aasifah O
1 reviews | Active since Mar 2010
13 Jan 2016, 09:21
Takenothing with a side of empty promises!
I ordered a USB charger on the 21st. December. I'm STILL WAITING.<br> <br> I had to make 4 follow up calls and was passed from one department to another. <br> <br> I was supposed to receive my package yesterday and received an sms informing me that it would be rescheduled for today. Today FEDEX sent an sms informing me that it would be delivered tomorrow.<br> <br> In the USA Amazon Prime delivers packages within 2 hours of placing the order.<br> <br> This level of incompetence is epically brainless.<br> <br> <br> <br>
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takealot.com's replyOfficial
13 Jan 2016, 12:11Hello Aasifah33,
We are terribly sorry that your order was not delivered on the date promised to you. We pride ourselves on prompt delivery and it is disappointing to hear about the negative experience you have had with us.
Thank you for making us aware of this issue and allowing us to resolve this matter as quickly as possible. We have noted your complaint and will be dealing with this matter internally.
Thank you for taking our complaints teams calls today and allowing us to make arrangements for delivery of your order today.
Regards
Takealot.com
We are terribly sorry that your order was not delivered on the date promised to you. We pride ourselves on prompt delivery and it is disappointing to hear about the negative experience you have had with us.
Thank you for making us aware of this issue and allowing us to resolve this matter as quickly as possible. We have noted your complaint and will be dealing with this matter internally.
Thank you for taking our complaints teams calls today and allowing us to make arrangements for delivery of your order today.
Regards
Takealot.com
takealot.com's reply13 Jan 2016, 12:11
Official
Hello Aasifah33,
We are terribly sorry that your order was not delivered on the date promised to you. We pride ourselves on prompt delivery and it is disappointing to hear about the negative experience you have had with us.
Thank you for making us aware of this issue and allowing us to resolve this matter as quickly as possible. We have noted your complaint and will be dealing with this matter internally.
Thank you for taking our complaints teams calls today and allowing us to make arrangements for delivery of your order today.
Regards
Takealot.com
We are terribly sorry that your order was not delivered on the date promised to you. We pride ourselves on prompt delivery and it is disappointing to hear about the negative experience you have had with us.
Thank you for making us aware of this issue and allowing us to resolve this matter as quickly as possible. We have noted your complaint and will be dealing with this matter internally.
Thank you for taking our complaints teams calls today and allowing us to make arrangements for delivery of your order today.
Regards
Takealot.com