MW
MIKE W

1 reviews | Active since Feb 2010

06 Dec 2018, 10:59

TAKELOT........NO CUSTOMER CARE

Been a client of Takealot for many years. On 2 occasions I have tried to return items for reasons of the item being faulty. These were expensive items.This last incident, the item was 1 day out of the 1 year warranty. Takealot was simply not in the least interested , would not collect the item ,and just simply investigate my complaint. The item in question is a inferior product. I made numerous phone calls to them ,and simply asked them to investigate my complaint ,and if not prepared to fix/repair the item, to simply give me a valid reason ( other than that it is 1 day out of warranty) ,why my claim is not a valid complaint.

They refuse to ever back their clients ,would rather simply use any valid excuse not to entertain a complaint ,and are very impersonal.

Well , takealot ,after being a frequent client for many years, you have now lost my business forever...........I have blocked all your advertising junk on my mailboxes

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